Role: Team Member - Spanish

Language Required: Spanish
Location: Gurgaon
Experience: 1-3 Years
Band: BPO 1/2
Salary: 6-7 LPA

JOB REQUIREMENT:
100% WFO and 24x7 shifts including night shifts applicable by default.
Excellent verbal and written Spanish language along with English skills.
Prior International voice experience –B2B/B2C Collections.
Calling for payment on overdue invoices for buckets in scope
Doing maintenance on the account
Handling accounts / payment queries from accounts payable team
Interaction with other teams - billing, originations etc.
Payment application
Handling disputes and resolution
Invoice reconciliation - Credit rebills, Invoice splitting, PO change, Adjustments as per scope.
Basic Excel based reporting and analysis on assigned inventory
Daily task list wrt regular TCS activities

Interested and qualified Candidates should send their CV to esther.igweonu@gratitudeindia.com