We are looking for a creative and detail-oriented Training Content Designer to join our Learning & Development team. The ideal candidate will have experience in instructional design, e-learning development, and creating engaging digital learning experiences using Articulate 360.

This role is primarily Work From Home, with work arrangements based on business requirements.

Key Responsibilities

Instructional Design

• Analyze business and learning requirements to develop effective training solutions.

• Collaborate with Subject Matter Experts (SMEs) and business stakeholders to design engaging learning content.

• Design instructional materials for technical, functional, and business training programs.

• Develop learning objectives, course outlines, storyboards, and assessments.

E-Learning Development

• Create interactive e-learning modules using Articulate 360.

• Design engaging multimedia learning experiences for online delivery.

• Develop simulations, quizzes, assessments, and other interactive learning assets.

• Ensure learning content follows instructional design best practices and adult learning principles.

Training Development

• Support the planning and coordination of training initiatives.

• Provide guidance to trainers during the rollout of new learning programs.

• Evaluate training effectiveness through assessments, learner feedback, and performance metrics.

• Update and improve existing learning materials based on business requirements.

Continuous Improvement

• Maintain high-quality learning content while meeting project timelines.

• Recommend improvements to instructional design methodologies and learning technologies.

• Ensure consistency across all learning materials and documentation.

Qualifications

Education

• Bachelor's Degree in Education, Instructional Design, Learning & Development, Communications, Multimedia, Information Technology, or a related field.

Experience

• Minimum of 1 year of experience in Instructional Design.

• Minimum of 1 year of experience developing E-Learning content.

• Hands-on experience using Articulate 360.

• Experience creating digital learning modules and interactive training materials.

Required Skills

• Instructional Design

• Articulate 360

• E-Learning Development

• Storyboarding

• Learning Content Development

• Adult Learning Principles

• Content Design

• Training Needs Analysis

• Assessment Development

• Multimedia Learning Design

Preferred Skills

• Learning Management Systems (LMS)

• Graphic or Multimedia Design

• Video Editing

• Adobe Creative Suite (preferred)

• Strong written and verbal communication skills

• Project and stakeholder management

Work Setup

• Primarily Work From Home

• May be required to report to EDSA Greenfield based on business needs

Recruitment Process

• Resume Screening

• Corporate Talent Acquisition Screening

• Hiring Team Interview

• Skills Assessment

• Job Offer

Important Notes

• Former Teleperformance employees are not eligible for rehire, either directly or through a third party.

• A portfolio showcasing instructional design or e-learning work is mandatory. Please include your portfolio link in your resume or application. Applications submitted without a portfolio link will not be reviewed.