Gratitude Inc. is a professional HR Tech Recruitment firm specializing in recruiting permanent, contract, and temporary positions for the world's top companies. Our base is in India, the Philippines, Malaysia, and Africa. We are a direct sourcing partner Company of various top BPOs, both offshore and onshore.


We have ongoing hiring for Multilingual Support - Thai Speaker for our BPO Partner in Quezon City.


Job Title: Multilingual Support - Thai Speaker
Location: Onsite in Quezon City

Work schedule: Shifting/ Night shift

Availability: ASAP

Must be a resident in Philippines or valid working VISA  

With a good salary package, incentives and a Sign-On Bonus await!


Job Qualifications:


Open to candidates with or without BPO experience

Speak fluently and spontaneously in the Thai language

Use the language effectively in a professional environment

Understand complex and extended conversations including implied meanings

Working knowledge of English is needed; training and client systems are in English

The primary language for customer interaction remains the languages specified in the table

Previous collections experience is highly preferred but not required

Understanding of the Order-to-Cash (02C) process is highly preferred but not required

Candidate must be able to work on PH and with a valid working VISA

Language Skills:


Fluent in Thai

Responsibilities:


Handle inbound and outbound customer interactions professionally through phone, chat, email, or other support channels.

Provide customer support in English and Thai Language

Assist customers with account-related inquiries, service requests, billing concerns, product information, and general support needs.

Resolve customer concerns efficiently while delivering a positive customer experience.

Communicate information clearly, accurately, and professionally across different cultures and customer backgrounds.

Document customer interactions accurately using company systems and tools.

Meet quality, productivity, attendance and customer satisfaction goals.

Build trust and customer loyalty through exceptional service and problem-solving

Perform other duties as assigned to support business and operational needs.

Please click the link below and complete your application 

https://myglit.com/lateral/cref/26af036b65