Role/Skill: Lead MDM

Location: Pune

Experience: 10-15 Years

Band: BPO 5

Salary: 16-17 LPA

Job Requirements*

• Strong English communication skills (written & verbal)

• Proven Root Cause Analysis (RCA) capability – mandatory

• Hands-on experience in reconciliation (Recon) and MIS reporting

• Proficiency in MS Office (Excel, PowerPoint, Outlook)

• Hands-on experience with SAP HCM and Employee Central (EC) – mandatory

• Exposure to Data Quality & Governance frameworks – preferred

Knowledge and Hands-on experience of India Labour Laws – mandatory

Manage a team of 15 team members across multiple locations


Key Responsibilities*

• Perform and review MDM transaction processing activities

• Manage overall Employee MDM process for various location

• Handle employee master data changes in SAP HCM & EC

• Perform reconciliations and resolve discrepancies

• Conduct Root Cause Analysis for recurring data issues

• Prepare and publish MIS reports and dashboards

• Ensure adherence to data governance, SOX and audit requirements

• Support stakeholders and participate in continuous improvement initiatives


Job Qualifications & Skills

Master Data Management (MDM)

Analytical thinking, attention to detail, communication, stakeholder management, performance management, team-managerial competencies, conflict management

Graduate in any discipline

SAP HCM / SuccessFactors – Preferred



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