Accounts Receivables Billing Specialist

Role: Accounts Receivables Billing Specialist
Locations: Nagpur | Pune
Experience: 4–6 Years
Shift: 24x7 (US Shift/CST Hours)

Educational Qualification

• Bachelor's degree in Commerce, Finance, Accounting, Business Administration, or a related field.

• Relevant experience in Accounts Receivable, Billing, or Insurance Operations is preferred.

Experience

• 4–6 years of experience in Accounts Receivable, Billing Operations, or Insurance Brokerage.

• Experience working in the Property & Casualty (P&C) Insurance or Insurance Brokerage domain is preferred.

• Hands-on experience with Agency Management Systems (AMS) such as Applied Epic, BenefitPoint, AMS360, or similar platforms.

Key Responsibilities

• Process and manage Accounts Receivable and customer billing activities accurately and within defined timelines.

• Generate, review, and validate invoices while ensuring billing accuracy.

• Monitor customer accounts and resolve billing discrepancies in a timely manner.

• Coordinate with internal teams and external customers regarding billing-related queries.

• Maintain accurate billing records and documentation.

• Utilize Agency Management Systems (Applied Epic, BenefitPoint, AMS360, etc.) to perform billing operations.

• Ensure adherence to SLAs, quality standards, and compliance requirements.

• Prepare reports related to billing, collections, and outstanding receivables.

• Identify process improvement opportunities to enhance operational efficiency.

• Deliver excellent customer service while maintaining strong stakeholder relationships.

Required Skills

• Experience in Accounts Receivable and Billing processes.

• Working knowledge of Agency Management Systems (Applied Epic, BenefitPoint, AMS360, etc.).

• Prior experience in the Insurance Brokerage or Property & Casualty (P&C) Insurance domain.

• Basic understanding of insurance terminology and billing cycles.

• Strong proficiency in Microsoft Excel, Outlook, and other MS Office applications.

• Excellent verbal and written communication skills.

• Strong analytical and problem-solving abilities.

• High attention to detail and accuracy.

• Good time management and organizational skills.

• Ability to meet SLA and quality targets consistently.

• Willingness to work in US Shift (CST Hours).

Preferred Skills

• Experience in Insurance Billing Operations.

• Exposure to customer-facing finance operations.

• Knowledge of process improvement and operational excellence.

Work Requirements

• Must be willing to work in a 24x7 rotational environment, including US Shift (CST Hours).

• Work from Office.

Important Notes

• Ex-TCS employees are not eligible to apply.

• PAN Card and Date of Birth (DOB) are mandatory for profile creation.

Mandatory Questionnaire

Please complete the questionnaire before applying.

Questionnaire Link:
[https://myglit.com/lateral/cref/78febbd13c]