Role/Skill: OTC Analyst

Location: Chennai

Experience: 3 years to 8 years

Band: BPO 2/3

Salary: up to 9 LPA


Education:

Minimum 15 years of regular, full-time education (10 + 2 + 3)

Bachelor’s degree in finance, Accounting, Commerce, or related field.



Must Have Skills:

Strong knowledge of Order-to-Cash processes.

Experience with ERP systems such as SAP, Oracle, Microsoft Dynamics, or NetSuite.

Advanced Excel skills

Strong analytical and problem-solving abilities

Strong knowledge of Order-to-Cash processes.

Experience with ERP systems such as SAP, Oracle, Microsoft Dynamics, or NetSuite.

Advanced Excel skills (Pivot Tables, VLOOKUP/XLOOKUP, Power Query preferred).

Strong analytical and problem-solving abilities.

Billing accuracy rate.

Cash application accuracy and timeliness.

Unapplied cash percentage.

Reduction in aged receivables.

Collection effectiveness.

Month-end close timeliness.

Customer dispute resolution turnaround time.



Good to Have

Knowledge of cash management and banking processes.

Experience in a shared services or global business services environment.

Understanding of financial controls and compliance requirements.

Excellent communication and stakeholder management skills.

Continuous improvement mindset and automation experience.

Billing

Cash Applications

Accounts Receivable Support

Reporting & Controls



Job Responsibility

The OTC (Order-to-Cash) Billing & Cash Applications Analyst is responsible for managing billing processes, customer invoicing, cash application activities, collections support, and ensuring accurate recording of customer payments. The role works closely with Finance, Sales, Customer Service, and Treasury teams to maintain strong cash flow and minimize outstanding receivables.



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