Location: Nagpur / Pune

Experience: 4 to 6 Years

Salary: ₹6–7 LPA

Shift: 24x7 (US Shift / CST Hours)

Band: BPO 2

Job Summary

We are looking for an experienced Accounts Receivables Billing Specialist with a background in insurance billing and accounts receivable processes. The ideal candidate should have experience in the insurance brokerage or Property & Casualty (P&C) insurance industry, possess strong analytical skills, and be proficient in handling billing transactions while ensuring excellent customer service and adherence to quality standards.

Key Responsibilities

• Manage end-to-end Accounts Receivable and billing activities.

• Process invoices, billing transactions, and payment reconciliations accurately.

• Monitor customer accounts and follow up on outstanding payments.

• Resolve billing discrepancies and customer queries in a timely manner.

• Work with internal and external stakeholders to ensure smooth billing operations.

• Maintain accurate billing records and documentation.

• Execute transactions as per defined SLAs and quality standards.

• Prepare reports and analyze billing and receivable data using MS Excel.

• Ensure compliance with company policies and billing procedures.

Required Skills & Qualifications

• 4–6 years of experience in Accounts Receivable and Billing.

• Prior experience in the insurance brokerage industry or Property & Casualty (P&C) insurance.

• Working knowledge of insurance agency management systems such as Applied EPIC, BenefitPoint, AMS360, or similar platforms.

• Basic understanding of insurance terminology and billing cycles.

• Strong customer service orientation with excellent verbal and written communication skills.

• Proficiency in Microsoft Excel, Outlook, and other MS Office applications.

• Strong analytical, problem-solving, and time management skills.

• High attention to detail and ability to meet SLA and quality targets.

• Willingness to work in US Shift (CST Hours).

Preferred Skills

• Experience with multiple Agency Management Systems (AMS).

• Knowledge of insurance billing operations and receivables processes.

• Ability to work effectively in a fast-paced environment.

Eligibility

• Ex-TCS employees are not eligible to apply.

• PAN Card and Date of Birth (DOB) are mandatory for profile creation.