Job title: Trainer

Account: Retail

Type of Support: Voice

Work set up: 100% Onsite in Tech Tower, Cebu IT Park

Work shift: Night Shift

Salary: 34k package

Start date: ASAP or Aug 15, 2025

Qualifications:

• Must be a College Graduate

• Minimum 1 year experience as Trainer in a BPO industry.

• Preferred: retail background, but can be a trainer for any customer service accounts in BPO.

• No relevant experience in BPO will be rejected

• Good communication skills

• Will do a demo based on any customer service approach provided by trainers, but if candidate can create a training demo for handling time, would be preferred

• Amenable to work onsite in Cebu City

• Should not be a job hopper 

• Must not currently or formerly be an employee of Wipro

Recruitment Process: (Virtual/online process)

• Initial Interview: HRI (Human Resource Interview) 

• Demo Presentation / Operations Interview: MS Teams