Essential Duties and Responsibilities:

•    Receivables; Determine when an Account Needs to be Escalated

•    Process AR Forms in Connection with Payment and/or Invoice

•    Application and Matching; Process Credit and Invoice Application,

•    Refunds and/or Reinstatement, including Write-Offs

•    Coordinate with Stakeholders on any Issues with Orders, Invoice, and Payments; Release New Sales Orders w/in Shipping Cut-Offs

Minimum Hiring Qualifications:

•    One (1) Year of BPO Experience (Financial/Collections Function)

•    Demonstrates Business Communication Skills (Verbal & Written)

•    Intermediate Proficiency w/ Microsoft Office Tools (Excel/Outlook)

•    Can Perform Basic Research/Analysis, Working w/ Spreadsheets

•    Experience with International Collections Transactions is a Plus

•    Strong Problem Solving & Decision Making Skills, Detail-Oriented

•    Work Location