Senior ServiceNow Platform Administrator

Location:






Makati City, Philippines (Hybrid)













Shift:






Day Shift, 8:00 AM – 5:00 PM













Salary Package:






PHP 128,000–131,400













Experience:






10 Years













Openings:






1













Client:






Chevron

Job Description

We are looking for an experienced






Senior ServiceNow Platform Administrator






to manage, maintain, secure, and optimize ServiceNow production and non-production environments.

Key Responsibilities:

• 
  
  
  
  Manage ServiceNow instances, user access, roles, groups, and ACLs.
  
  
  
  
• 
  
  
  
  Perform platform upgrades, performance monitoring, tuning, and troubleshooting.
  
  
  
  
• 
  
  
  
  Implement SSO solutions using SAML and OpenID Connect (OIDC).
  
  
  
  
• 
  
  
  
  Maintain integrations with Entra ID, endpoint management, security, and observability tools.
  
  
  
  
• 
  
  
  
  Ensure platform security, system hardening, stability, and data integrity.
  
  
  
  
• 
  
  
  
  Support developers with technical configurations, design validation, and integrations.
  
  
  
  
• 
  
  
  
  Apply ServiceNow ITIL best practices and collaborate with cross-functional teams.
  
  
  
  

Required Skills & Qualifications

• 
  
  
  
  10 years of relevant experience in ServiceNow administration or platform engineering.
  
  
  
  
• 
  
  
  
  Strong hands-on experience with ServiceNow upgrades, performance tuning, and security.
  
  
  
  
• 
  
  
  
  Expertise in SSO implementation using SAML and OIDC.
  
  
  
  
• 
  
  
  
  Experience with integrations, Azure fundamentals, and Azure DevOps.
  
  
  
  
• 
  
  
  
  Knowledge of Java or similar object-oriented programming languages.
  
  
  
  
• 
  
  
  
  Strong troubleshooting, analytical, and communication skills.
  
  
  
  
• 
  
  
  
  Familiarity with SAFe Agile is preferred.
  
  
  
  

Candidate Pre-Screening Questionnaire

Interested candidates are requested to complete the questionnaire below:

Questionnaire Link:






 https://myglit.com/lateral/cref/edc573573e

Please ensure your latest resume clearly highlights relevant ServiceNow administration, SSO, integration, security, and platform engineering project experience.

Note:






Candidates must be willing to work in a hybrid setup in Makati City and follow the specified day shift.