Job title : QA – Order to Cash (O2C) | BFSI

Location: Alabang, Philippines
Work Setup: Onsite
Shift: Night Shift
Experience: 1 - 6yrs

Job Description : 

We are looking for a detail-oriented QA Analyst to review O2C transactions, ensure accuracy and compliance, identify process gaps, and support continuous improvement within a BFSI account.

Key Responsibilities :

• Audit O2C transactions for accuracy and compliance.

• Identify recurring errors and process improvement opportunities.

• Document audit findings and provide feedback to Operations.

• Analyze quality trends and recommend corrective actions.

• Prepare quality reports and participate in calibration sessions.

• Collaborate with teams to improve process performance.

Required Skills :

• Hands-on Order-to-Cash (O2C) experience – mandatory.

• BFSI or financial services background – required.

• Quality auditing and transaction review.

• Analytical and problem-solving skills.

• Good communication and documentation skills.