Job Summary

We are looking for a Training Content Designer with a strong background in Instructional Design, e-learning development, and Articulate 360. The role will focus on developing effective training curriculum and learning materials for general workforce and functional/technical audiences.

The ideal candidate should be able to understand learning needs, collaborate with subject matter experts and business stakeholders, develop engaging e-learning content, and ensure training deliverables meet required timelines, quality, and business objectives.

Key Responsibilities

• Analyze employee learning needs and identify appropriate training and development requirements.

• Partner with Subject Matter Experts (SMEs) and business stakeholders to develop and improve course content.

• Design and develop training curriculum, learning materials, and e-learning modules.

• Develop computer-based training and digital learning content as required.

• Plan and coordinate skills assessments and training activities.

• Provide instructional guidance and support to trainers.

• Facilitate or support training during the introduction of new courses when required.

• Develop and monitor metrics to evaluate training and development effectiveness.

• Review learning content and make improvements based on learner and business requirements.

• Work within defined timelines, cost, and quality expectations.

• Adapt training deliverables to changing business and learning requirements.

• Ensure training materials and processes comply with relevant professional standards.

• Collaborate with internal teams and external vendors when required for training content development or delivery.

Required Qualifications

• Minimum 1 year of relevant experience in Training Content Design or Instructional Design.

• Strong background in Instructional Design.

• Hands-on experience with Articulate 360.

• Knowledge and practical experience in e-learning development.

• Experience developing digital learning modules and training materials.

• Ability to analyze learning requirements and translate them into effective learning content.

• Strong communication and collaboration skills.

• Strong attention to detail and ability to deliver work within agreed timelines.

• Ability to work independently while collaborating with SMEs, trainers, and business stakeholders.

Non-Negotiable Requirements

• At least 1 year of relevant experience.

• Experience with Articulate 360.

• Instructional Design background.

• Knowledge and experience in e-learning development.

• Portfolio is mandatory and must be submitted together with the candidate's CV/profile.

Work Setup

• Work From Home

• EDSA Greenfield

• Graveyard Shift

• Salary up to ₱55,000, depending on skills and experience

Employment Restriction

Former employees of Teleperformance are not eligible for rehire, either directly or through a third party.