HIRING: Operations Supervisor (Healthcare Account)

Work Location: EDSA Greenfield – Onsite

Shift: Night Shift

Salary: Up to ₱35,000 (can stretch for highly qualified candidates)

Benefits: HMO, 13th Month Pay, Group Life & Accident Insurance, PTO Credits

Start Date: ASAP

Note: Former Teleperformance employees are not eligible for rehire (direct or third party).

Role Overview:

Responsible for leading a customer service team handling healthcare processes such as billing, medical claims, and RCM. Ensures operational efficiency, quality performance, and continuous improvement in day-to-day operations.

Qualifications (Non-Negotiable):

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  College graduate

  
  


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  Minimum 1 year experience as a Team Leader / Operations Supervisor

  
  


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  At least 1 year BPO experience

  
  


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  At least 1 year experience in Healthcare Billing, Medical Claims, or Revenue Cycle Management (RCM)

  
  


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  Strong leadership, performance management, and process improvement skills

  
  

Key Skills:

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  Operations Supervision

  
  


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  BPO Healthcare/RCM/Billing/Claims Management

  
  


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  Team Leadership & Performance Monitoring

  
  


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  Customer Service & Issue Resolution

  
  


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  Process Improvement & Reporting

  
  

Pre-Screening Details (to include in email):

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  Educational Attainment:

  
  


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  BPO Experience (Years):

  
  


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  Team Management Experience (Years):

  
  


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  RCM / Billing / Medical Claims Experience (Years):

  
  


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  Last Drawn Salary:

  
  


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  Expected Salary:

  
  

To Apply:

Send your CV to valentina.gratitude.recruit@gmail.com