Job Title: Kyriba IT Analyst

Work setup: Hybrid in Makati City

Shift: Mid Shift (3:00 PM - 12:00 AM)

Experience: 5+ years

Headcount: 1

NOTE: Please prioritize candidates with strong relevant experience and ensure relevant project experience is clearly highlighted in their latest resume/CVs.

Application Support & Operations:

 Provide Level 2 and Level 3 application support for Kyriba and its associated integrations, ensuring operational stability and timely issue resolution.

 Monitor application health, service availability, system performance, and integration processing to proactively identify and address issues.

 Investigate, troubleshoot, and resolve production incidents while conducting comprehensive root cause analysis and implementing preventive measures.

 Coordinate incident management and resolution activities with vendors, banking partners, and cross-functional teams, including ERP, Treasury, Data & Analytics,

and Integration teams.

 Support application upgrades, platform releases, system maintenance activities, and continuous enhancements to improve reliability and performance.

 Maintain operational documentation, knowledge articles, support procedures, and service records to support effective service delivery.

Integration Management:

 Support, maintain, and enhance integrations between Kyriba and enterprise applications, ensuring reliable and secure information exchange.

 Monitor and support inbound and outbound interfaces, managed file transfers, and batch processing activities.

 Analyze and resolve interface failures, data synchronization issues, and integration-related incidents across interconnected systems.

 Ensure the integrity, accuracy, and availability of treasury-related data flows across multiple business and technology platforms.

 Participate in integration design reviews, testing activities, deployment planning, and post-implementation support.

 Collaborate with Infrastructure, Technology Operations & Foundation (ITOF),

Cybersecurity, Architecture, and vendor teams to ensure integration solutions align with enterprise standards and operational requirements.

 Support integrations with external treasury and market data providers, including Bloomberg, FXall, State Street, and other banking or treasury-related platforms.

 Assist in troubleshooting connectivity, file transmission, authentication, and data exchange issues with external partners and financial institutions.

Delivery & Continuous Improvement:

 Participate in Agile and SAFe delivery ceremonies, including planning, backlog refinement, sprint execution, and release activities.

 Contribute to requirements analysis, solution design, testing, implementation, and deployment activities for system enhancements and projects.

 Identify and implement automation opportunities to improve operational efficiency, support processes, monitoring capabilities, and treasury workflows.

 Support continuous improvement initiatives by recommending process optimizations, technology enhancements, and service maturity improvements.

Required Skills:

 Bachelor's degree in Information Technology, Computer Science, Information Systems, Engineering, Finance Technology, or a related discipline, or equivalent professional experience.

 Experience supporting Treasury Management Systems (preferably Kyriba), ERP platforms such as SAP S/4HANA or SAP ECC, or other business-critical financial applications.

 Demonstrated experience supporting system integrations, including API-based, messaging-based, and file-based data exchanges.

 Experience troubleshooting end-to-end business and technical processes across applications, middleware, networks, vendors, and external partners.

 Understanding of secure file transmission and encryption technologies, including PGP encryption, SSH, digital certificates, public/private key management, and related security controls.

 Familiarity with IT governance, audit controls, SOX compliance requirements, change management processes, access management, and segregation-of-duties principles.

 Experience supporting application testing activities, including upgrades, patches, interface changes, security implementations, and technical enhancements.

 Ability to evaluate and assess the impact of application changes, integration modifications, infrastructure updates, and platform upgrades.

 Previous Kyriba integration or technical support experience is highly desirable.

Preferred Skills:

 Knowledge of Kyriba Treasury Management processes, functionality, and system administration.

 Understanding of integrations among Kyriba, SAP ERP platforms, Data & Analytics solutions, Azure services, and Treasury/Cash Management ecosystems.

 Knowledge of external financial platforms, including Bloomberg, FXall, State Street, and other treasury service providers.

 Experience supporting Data & Analytics reporting and financial data integration solutions.

 Experience collaborating with business stakeholders and supporting business-facing applications.

 Knowledge of cybersecurity practices, operational resilience, business continuity, and disaster recovery planning.

 Experience and knowledge on the below skills

DevOps & Release Management

 Release and deployment management

 Source control and version management practices

 Test planning, execution, and validation processes

 Environment management and production release support

Technical Troubleshooting Expertise

 Root Cause Analysis (RCA)

 Application and Integration Monitoring

 Log Analysis and Diagnostic Investigation

 Incident and Problem Management

 Performance Monitoring and Optimization

 Interface and Integration Failure Resolution

 End-to-End Transaction Flow Analysis

Security & Compliance:

 Data protection and encryption technologies

 Banking and treasury security controls

 Identity and Access Management (IAM)

 Audit, regulatory, and compliance requirements

 SOX and financial systems governance

 Secure integration and data transmission practices

Professional Competencies:

 Stakeholder Management

 Vendor and Third-Party Relationship Management

 Cross-Functional Collaboration

 Communication and Facilitation Skills

 Analytical Problem Solving and Critical Thinking

 Continuous Improvement Mindset

 Risk Identification, Assessment, and Mitigation

 Planning, Prioritization, and Execution Excellence

 Customer and Business Partnership Focus