Job Responsibilities:

- Maximize team capacity through effective resource planning and ensure team structure is robust through effective training and succession planning.

- Ensure all daily controls and processing are completed and signed off, including client service inquiry resolution, cash and stock break & event management, and production of all key metrics as required.

- Own issues related to the Department and ensure timely escalation to both Operational and Risk leads.

- Ensure all team members adhere to global escalation policies, maintain up-to-date awareness of RED policies and procedures, attest to operational procedures at required intervals, and actively comply with ethics and behavior standards.

- Manage people by providing direction and leadership to the team, and ensure effective communication so staff are aware of strategic and regulatory changes in the organization.

- Review content and presentation of Standard Operating Procedures continuously, in line with the introduction of new policies and ongoing risk management activities.

- Act as a focal point for issue planning or crisis review situations, requiring flexibility in production processes and quick technical assessments.

- Ensure the department has viable Business Continuity and Concentration plans in place, tested in accordance with Bank Policy, and that all staff are familiar with the plans.

- Validate exceptions above defined materiality thresholds; identify core weaknesses in processes and potential solutions; continuously develop industry/product knowledge.

Leadership

- Represent the Global Trades team with internal and external clients, promoting the strategy, products and capabilities of the department. Participate in Investment Initiative prioritization meetings. Support operational partners in Asset Servicing with strategic initiatives across the department.

- Contribute to the strategic development of the asset servicing product. Identify key areas of opportunity, creating robust business cases and ensuring appropriate levels of analysis are undertaken. Implement the project structure and governance required to deliver on the agreed strategy.

Required qualifications, capabilities and skills:

- 10+ years of experience in Trades or fund accounting domain.

- Minimum 4years as People Manager 

- Operational subject matter expertise critical e.g. Reconciliation, Settlements, Trade Support

- Strong People Management skills, ability to Lead and Motivate Managers