Assist customers with inquiries and provide effective solutions.

Handle customer complaints and ensure high satisfaction levels.

Document and track customer interactions accurately.

Collaborate with team members to improve service delivery.

Stay updated on product knowledge and policy changes.

Requirements

Educational Qualifications: Atleast Hgrad with 1 year financial account, at least hgrad/SHS with 1 year auto insurance experience, /atleast 2ndyr undergrad with no back subjects with atleast 1year experience in bpo in bpo any field.

Experience Level: 1–2 years.

Skills and Competencies: Strong customer service and interpersonal skills.

Skills and Competencies: Previous experience in an insurance environment is a plus.

Qualities and Traits: Excellent communication skills and a positive attitude.

Working Conditions: Fast-paced and dynamic work environment.