Campaign: Banking & Financial Services

Headcount: 1

Location: Bridgetowne, Quezon City

Salary: 60,000.00

Shift: Nigh Shift

Target Start Date: ASAP

Qualifications:

• 3 years exp as a Spanish Bilingual Supervisor in the BPO with 3 years of CS background  Financial /Mortgage experience is a plus.

• Excellent Communication Skills. 

• Should be fluent in Spanish and must have Spanish certification for at least an intermediate level.

• Great People Management skills with proven record in critical and analytical thinking.

• Experience in client engagement.                                       

• Amenable to US shift timings. 

• Amenable to work onsite in Quezon City.

Other Details:

Lead a team of bilingual (English and Spanish) associates. Promoting mortgage products, continually engaging with a pipeline of customers and help them retain their home via servicing and collection efforts, while maintaining compliance with current client, federal and investor guidelines

Must have Spanish certification for at least an intermediate level