​JOB TITLE: Application Support Engineer for GCP - CL9

WORK SET UP: Onsite in Manila/ Taguig

WORK SHIFT: Shifting

Salary budget: 65K - 100K (Confidential) 

(Salary is confidential, but sharing a range here for sourcing purposes only; never share to your candidates. Only give them a hint that once they are selected, the final salary offer will depend on the client and project they will be assigned)

Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Summary: As an Application Support Engineer, you will be responsible for identifying and solving issues within multiple components of critical business systems. Your typical day will involve providing dynamic support and ensuring the smooth functioning of the systems.

Professional & Technical Skills: 

• Required Skill: Expert proficiency in Google Kubernetes Engine.

• Strong understanding of application support principles and best practices.

• Experience with DevOps practices and tools.

• Knowledge of cloud computing platforms and technologies.-

• Familiarity with containerization and orchestration technologies.

• Experience in troubleshooting and resolving system issues.

• Ability to analyze and interpret system logs and performance metrics.

• Excellent problem-solving and communication skills.

Additional Information:

• The candidate should have a minimum of 3 years of experience in Google Kubernetes Engine.

• This position is based at our Manila office.  

• Open to applicants who are currently in the Philippines and already have the right to live and work in this country are eligible for this role

• Must not have an active or recent application with Accenture

• Should not be currently or recently employed with Accenture

Job Responsibilities:

• Expected to be an SME, collaborate and manage the team to perform.

• Responsible for team decisions.

• Engage with multiple teams and contribute to key decisions.

• Provide solutions to problems for their immediate team and across multiple teams.

• Ensure the smooth functioning of critical business systems.

• Identify and resolve issues within multiple components of the systems.

• Collaborate with cross-functional teams to address system-related challenges.

• Conduct root cause analysis and implement effective solutions.

RECRUITMENT PROCESS:

• Screening with CV Reviewer

• Endorse for Validation and further CV screening through Workday, along with the HRI toolkit, FCV and CV

• For review with the client

**REMINDER: Please do not include the name of the client and estimated salary in all your job postings. Kindly ensure that you upload the CVs of your candidates in PDF format with screening notes based on the JD provided.**

PRE-SCREENING QUESTIONS:

1. How many years of relevant working experience do you have in Google Kubernetes Engine?

2. Rate your proficiency in Google Kubernetes Engine. From 1 to 10, 10 being the highest.

3. How much is your last drawn salary?

4. How much is your salary expectation?

5. Are you amenable to working onsite setup with a shifting schedule in Manila?

6. Do you have an act​ive application or Workday Account with Accenture?