We are looking for a skilled Microsoft Dynamics 365 CRM Developer to design, develop, customize, and configure CRM applications according to business requirements. The ideal candidate should have strong hands-on experience with Microsoft Dynamics 365 CRM, Power Platform, .NET, SQL Server, and CRM integrations.

The role requires the ability to work independently, contribute to technical discussions, troubleshoot issues, and collaborate with stakeholders to deliver effective CRM solutions.

Key Responsibilities

• Design, configure, customize, and develop solutions using Microsoft Dynamics 365 CRM.

• Develop and customize CRM applications based on business and application requirements.

• Work with Dynamics 365 CRM modules such as Sales, Customer Service, Field Service, and Customer Insights – Journeys.

• Integrate CRM applications with other systems and platforms.

• Provide technical support and troubleshoot CRM-related issues.

• Gather requirements and collaborate with stakeholders to define project scope.

• Participate actively in team discussions and provide solutions to technical problems.

• Work independently and develop expertise as a subject matter expert.

• Utilize Microsoft Power Platform, including Power Automate and Power Apps.

• Work with .NET development and SQL Server.

• Stay updated with the latest CRM technologies, tools, and best practices.

Required Qualifications

• Bachelor's degree in Information Technology, Computer Science, or a related field.

• 3+ years of hands-on experience with Microsoft Dynamics 365 CRM.

• Experience with one or more Dynamics 365 CRM modules:

  • Customer Service

  • Sales

  • Field Service

  • Customer Insights – Journeys

• Strong understanding of CRM development principles and best practices.

• Hands-on experience customizing and configuring Dynamics 365 CRM solutions.

• Experience integrating CRM applications with other systems.

• Strong troubleshooting and technical problem-solving skills.

• Hands-on experience with Microsoft Power Platform, including Power Automate and Power Apps.

• Experience with .NET development.

• Familiarity with SQL Server.

• Good communication and stakeholder-management skills.

• Willingness to work onsite on a shifting schedule.

• Candidates must currently be in the Philippines and have the legal right to live and work in the country.

• Applicants must not be current or former employees of Accenture.

• Candidates must not have any pending active application with Accenture.

Work Details

Work Location: Taguig, Philippines
Work Setup: Onsite
Shift: Shifting
Salary: Confidential; final offer will depend on the client/project assignment
Experience: 3+ years
Employment Type: Permanent

Pre-Screening Questions

1. How many years of hands-on experience do you have with Microsoft Dynamics 365 CRM?

2. Which Microsoft Dynamics 365 CRM modules have you worked with?

3. Do you have hands-on experience with Power Automate and Power Apps? (Yes/No)

4. Do you have experience with .NET development? (Yes/No)

5. Do you have experience with SQL Server? (Yes/No)

6. Do you have experience integrating Dynamics 365 CRM with other systems? (Yes/No)

7. What is your last drawn salary?

8. What is your expected salary?

9. Are you willing to work onsite in Taguig on a shifting schedule? (Yes/No)

10. Are you currently based in the Philippines? (Yes/No)

11. Do you have the legal right to live and work in the Philippines? (Yes/No)

12. Are you a current or former Accenture employee? (Yes/No)

13. Do you currently have any pending active application with Accenture? (Yes/No)