Purchase Order Processing Team Member – P2P

Location: Kolkata
Experience: 2–7 Years
Shift: ANZ Shift (4:00/5:00 AM start)
Work Mode: Work from Office – 5 Days

Job Summary

We are looking for a Purchase Order Processing Team Member with hands-on experience in Procure-to-Pay (P2P) operations and Purchase Order (PO) processing.

The candidate will be responsible for end-to-end PO processing, including creation, amendments, and closures, while ensuring accuracy, timely processing, SLA adherence, and compliance with procurement policies.

The role requires strong stakeholder management skills, the ability to work independently, and effective coordination with business users, procurement teams, vendors, and Accounts Payable teams.

Key Responsibilities

• Execute end-to-end Procure-to-Pay (P2P) operations with a focus on Purchase Order processing.

• Create, modify, and close Purchase Orders accurately and within defined SLAs.

• Ensure compliance with procurement policies, approval processes, and audit requirements.

• Meet defined SLA, productivity, and quality targets.

• Coordinate with business users, procurement teams, vendors, and AP teams to resolve PO-related queries.

• Independently manage stakeholder communication and provide timely status updates.

• Handle issue resolution and difficult stakeholder conversations professionally.

• Identify recurring issues, process gaps, and operational inefficiencies.

• Suggest and support process improvement initiatives.

• Maintain accurate documentation, trackers, and Standard Operating Procedures (SOPs).

• Support knowledge sharing and documentation activities.

• Work effectively with stakeholders from diverse backgrounds.

• Maintain a high level of accountability, ownership, and service quality.

Required Skills

• Procure-to-Pay (P2P)

• Purchase Order Processing

• Procurement Operations

• PO Creation & Amendments

• SLA Management

• Stakeholder Management

• Vendor Coordination

• Accounts Payable Coordination

• MS Excel

• MS Word

• MS PowerPoint

• JDE or SAP

• Documentation

• Process Improvement

• Strong Analytical Skills

• Time Management

• Excellent Written & Verbal Communication

Experience

• 3–5 years of experience in Procurement / P2P is preferred.

• Hands-on experience in Purchase Order processing.

• Good understanding and practical experience with JDE or SAP.

• Experience working with multiple stakeholders and resolving operational queries.

Key Competencies

• Strong analytical and problem-solving skills.

• Excellent written and verbal communication.

• Professional and courteous stakeholder interaction.

• Ability to handle difficult conversations and work under pressure.

• High level of accountability and ownership.

• Strong time-management skills.

• Ability to identify customer/stakeholder needs and respond appropriately.

• Positive attitude and willingness to support business requirements.

• Ability to work independently and collaboratively.

• Flexibility to work according to business requirements.

Shift & Work Requirements

• Candidate should be willing to work in the ANZ shift, with a typical start time around 4:00/5:00 AM.

• Flexibility to work different hours based on business requirements.

• 5 days work from office is mandatory.

Eligibility & Other Requirements

• Ex-TCS employees are not eligible to apply.

• PAN and Date of Birth (DOB) are required for profile creation.

• Candidate should be willing to work from Kolkata.