Gratitude India

Operations Manager

7 - 8 year(s)

India - Chennai

10 - 12 Lacs p.a

Job Description

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Role: Assistant Manager/Manager -(Technical)

Timings: Night Shift (Permanent)

Industry: BPO

Work Mode: NA

Functional Area: ITES / BPO / Operations / Customer Service / Telecalling

Process: Voice

Key Skills:

Communication
Sales
Service Delivery Manager

Service Delivery Experience

Team handling

Experience in sales & retention

Inbound international process

Someone from technical process is preferred

Span of control - 80+ members

Location - Chennai

Excellent communication skills

Total Experience - 7 to 8 years

Education - Graduate

Good reporting skills - Word, excel and Power Point (PPT)

Shift Timings : 6.30 pm onwards

It is a technical process, however sales and retention is a part of the process.

Max Budget - 12 lacs

Note: Gratitude doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@gratitudeindia.com.

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Anne Oladejo

Recruiter - Gratitude India

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Chennai ,

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