Lead MDM - Master Data Management | Pune | 16-17 LPA

*Company:* Leading Global BPO / HR Services

*Location:* Pune

*Role:* Lead MDM - Master Data Management

*Band:* BPO 5

*Experience:* 10 - 15 Years

*Salary:* 16 - 17 LPA

*Job ID:* 411712

*Job Type:* Full-time

Job Overview

We are hiring a *Lead MDM* to manage end-to-end Employee Master Data Management process for multiple locations in Pune.

You will lead a team of 15 members, manage employee master data in SAP HCM & Employee Central, perform reconciliations, drive Root Cause Analysis for data issues, and ensure data governance, SOX, and audit compliance.

If you have strong SAP HCM / SuccessFactors expertise, hands-on experience in India Labour Laws, and proven team leadership - this role is for you.

Key Responsibilities

- *MDM Processing:* Perform and review MDM transaction processing activities

- *Employee MDM:* Manage overall Employee MDM process for various locations

- *SAP HCM & EC:* Handle employee master data changes in SAP HCM & Employee Central (EC)

- *Reconciliation:* Perform reconciliations and resolve discrepancies

- *Root Cause Analysis:* Conduct Root Cause Analysis (RCA) for recurring data issues

- *MIS & Reporting:* Prepare and publish MIS reports and dashboards

- *Governance & Compliance:* Ensure adherence to data governance, SOX and audit requirements

- *Stakeholder Management:* Support stakeholders and participate in continuous improvement initiatives

- *Team Leadership:* Manage a team of 15 team members across multiple locations

Job Requirements

- Strong English communication skills (written & verbal)

- Proven Root Cause Analysis (RCA) capability - mandatory

- Hands-on experience in reconciliation (Recon) and MIS reporting

- Proficiency in MS Office (Excel, PowerPoint, Outlook)

- Hands-on experience with SAP HCM and Employee Central (EC) - mandatory

- Exposure to Data Quality & Governance frameworks - preferred

- Knowledge and Hands-on experience of India Labour Laws - mandatory

- Manage a team of 15 team members across multiple locations

Qualifications & Skills

- *Education:* Graduate in any discipline

- *Experience:* 10-15 years in Master Data Management (MDM)

- *Technical Skills:* SAP HCM / SuccessFactors - Preferred, MS Office - Excel, PowerPoint, Outlook

- *Core Skills:* Analytical thinking, attention to detail, communication, stakeholder management, performance management, team-managerial competencies, conflict management

- *Domain:* Master Data Management (MDM), Employee Master Data, HR Data

Work Details

- *Location:* Pune

- *Salary:* 16 - 17 LPA

- *Band:* BPO 5