Role/Skill: HR Reporting and MIS Specialist 

Location: Bangalore/Mumbai

Experience: 4 to 8 years

Band: BPO 3

Salary: up to 9 LPA

Position Overview:  

We are seeking a skilled employee in HR Reporting and MIS background having 5–7 years of hands-on experience in preparing various HR Reports, dashboards and custom datasets. 

This role demands a meticulous professional with a strong command of English and the ability to work effectively with global stakeholders and critically think the data and provide in a professional and managed way 

Key Responsibilities: 

• Gather, Analyze and interpret data from various sources to product accurate and timely reports 

• Continuously improve reporting processes to increase efficiency and quality 

• Maintain documentation on reporting processes data definitions and standard report  

• Support ad hoc data requests and special projects as required. 

• Ability to manage multiple priorities and meet deadlines in a fast paced environment.

1. Stakeholder Engagement: 

• Collaborate with global stakeholders and HRBP’s and provide them with the desired Data/Dashboard/Report 

• Experience in drafting clear step guides and Standard Operating Procedures to streamline and formalize business processes. 

2. SLA & KPI Management: 

• Demonstrate a strong understanding of Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). • Consistently meet or exceed SLA requirements for processing reports while maintaining high-quality standards. 

3. Policy Adherence & Process Improvement: 

• Ensure adherence to company policies to maintain Confidentiality 

• Proactively identify and recommend process improvements to enhance efficiency and accuracy. 

Qualification & Skillset: 

• Any Graduate 

• 5-7 years of experience in Reporting & Data Analysis 

• Strong proficiency in Advanced Microsoft Excel  

• Exceptional command of English, with the ability to communicate fluently and professionally. 

• Attention to detail in terms of handling various data sources 

• Deep understanding of SLAs and KPIs and a track record of achieving or exceeding them. 

Key Skills: 

• Knowledge of Advanced Excel Mandatory 

• Knowledge of data gathering and reporting tools like Tableau & Cognos, Mandatory

• Basic Knowledge of Workday Reports 

• Documentation Validation 

• Global Stakeholder Management 

• Process Improvement and Compliance 

• SLA & KPI Adherence 

• Excellent Communication and Analytical Skills 

Working Conditions: 

• Work Shift will be US Hours. 5:30 PM to 3:30 AM. IST • Work from Office (No work from home) 

• Agile to extended work hours when needed to meet deadlines without prompting.

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