Lead Global HR Operations and German-Language Delivery

We're looking for an experienced HR Delivery Lead to drive large-scale HRO and HR Shared Services operations across global Hire-to-Retire processes. This leadership role combines service delivery, client management, SLA governance, transformation, workforce leadership, and commercial accountability, with German-language expertise as a key requirement.

Qualifications

• 16–18 years of experience in HRO, HR Shared Services, GBS, or HR Operations

• Mandatory German proficiency at B2.2/C1 level or above

• Strong experience in service delivery management, SLA/KPI reporting, contract governance, and client management

• Proven leadership of large, multi-location and multicultural HR operations

• Strong knowledge of Hire-to-Retire processes, including Talent Acquisition, Core HR, Payroll, Compensation, Talent Management, and Employee Lifecycle Services

• Experience with Workday, SAP SuccessFactors, Oracle HCM, ServiceNow HRSD, or similar HCM platforms

• Exposure to automation, analytics, AI, RPA, and HR transformation initiatives

• Excellent executive communication, stakeholder management, analytical, and problem-solving skills

Eligibility

• Location: Bangalore

• Experience: 16–18 years

• German language proficiency: B2.2/C1+ mandatory

• PAN and DOB are required for profile creation

Submit your updated CV, ensuring your German proficiency, HRO/HR Shared Services leadership, SLA and contract management, global delivery experience, and transformation expertise are clearly reflected. Only candidates meeting the mandatory requirements will be considered.