Delivery Manager – Capital Markets

Location: Thane
Experience: 10–15 Years
Band: BPO 5/6
Salary: Up to ₹20 LPA
Job Code: 435608

Eligibility Criteria

• B.Com / M.Com

• MBA – Finance

• ICWA / CA

• Strong experience in Capital Markets, Financial Information Services, and Company Financial Reports.

Job Description

We are looking for an experienced Delivery Manager – Capital Markets to manage Company Financials Delivery across global delivery centers. The ideal candidate should have strong knowledge of equity capital markets, financial reporting, financial statement analysis, and large-scale team management.

Key Responsibilities

• Manage Company Financials Delivery for the Equity Capital Markets team across global delivery centers, ensuring timely and accurate deliverables.

• Demonstrate strong knowledge of equity capital markets, company financial reports, broker and analyst reports, and fixed-income products such as corporate bonds.

• Bring a minimum of 10 years of overall experience, including at least 5 years of independently managing large assignments in capital markets and financial information services.

• Lead and manage 100–200 team members across multiple streams, geographies, time zones, and cultures.

• Lead client meetings, manage stakeholder discussions, and ensure compliance with client-defined SLAs and internal performance metrics.

• Act as the delivery owner and single point of contact (SPOC) for clients.

• Analyze daily performance indicators and drive operational excellence and continuous improvement.

• Provide leadership, coaching, mentoring, and performance feedback to team members.

• Maintain strong relationships with internal and external stakeholders.

• Manage the cluster’s Profit and Loss (P&L), staffing requirements, and training needs.

• Identify business growth opportunities, validate effort estimates, and support pricing decisions.

• Participate in projects and process improvement initiatives to enhance delivery quality and efficiency.

• Foster a culture of accountability, integrity, collaboration, and respect.

Critical Skills and Competencies

• Strong understanding of capital markets and financial documents.

• Knowledge of financial data interpretation and financial statement analysis.

• Excellent analytical, decision-making, and business judgment skills.

• Strong client management, relationship-building, and networking skills.

• Excellent verbal, written communication, and presentation skills.

• Proven ability to lead large teams, manage conflicts, and mentor employees.

• Strong execution and time-management skills, with a focus on meeting deadlines.

• Ability to manage ambiguity, shifting priorities, and multiple deadlines.

• Good facilitation skills and willingness to work across available shifts.

Important Eligibility Notes

• Former TCS employees are not eligible to apply.

• PAN and Date of Birth (DOB) are mandatory for employee profile creation.

• Candidates must be comfortable working across available shifts.