Location: Gandhinagar
Experience: 1–2 Years
Band: BPO 1
Salary: Up to 7 LPA (Up to ₹58,333 per month)
Job Code: 431326

Education & Qualification

• Minimum 15 years of regular, full-time education (10 + 2 + 3).
• Graduate in any discipline from a recognised institution.

Job Role

The Data Processing Associate will support a US-based business operations project by reviewing customer data and documents, extracting relevant information, and accurately entering or submitting details through designated client or government portals.

The role requires attention to detail, English comprehension, process discipline, and consistent delivery against quality, productivity, turnaround-time, and service-level expectations.

Required Skills

• Good written and verbal communication skills in English.
• Strong reading comprehension, analytical ability, and attention to detail.
• Accurate typing and data-entry skills.
• Basic working knowledge of Microsoft Excel, Word, Outlook, and Teams.
• Ability to navigate multiple web-based applications and learn new tools quickly.
• Ability to interpret and consistently follow SOPs, process instructions, and quality standards.
• Effective time management, problem-solving, teamwork, adaptability, and accountability.
• Willingness to work in US and rotational shifts, adapting to changes based on business needs.
• Ability to manage routine, high-volume, and deadline-driven work with consistent accuracy.
• 9 months–1 year of experience in data processing, business process services, document review, compliance operations, or a similar role.

Key Responsibilities

• Review customer requests, source documents, and additional data to understand the required processing activity.
• Extract, enter, update, validate, and submit information in approved client systems, databases, and government portals.
• Verify completeness, consistency, and accuracy against source documents before completing each transaction.
• Follow approved SOPs, checklists, business rules, quality controls, and escalation procedures.
• Identify missing, unclear, or inconsistent information and raise queries or exceptions through the defined channel.
• Meet assigned productivity, turnaround-time, and SLA targets without compromising accuracy.
• Maintain trackers and operational records using Microsoft Excel and other project tools.
• Maintain confidentiality of customer and business information and comply with data-security requirements.
• Collaborate with team members, participate in training, and support workload priorities as required.