JOB DESCRIPTION:

We are looking to recruit a French language (non-voice) certified candidate with BFSI and preferably commercial Account Servicing experience. The individual will function as a Maker or Checker subject to performance. The project is based out of Chennai and Indore. Candidate should be willing to work out of TCS locations

QUALIFICATIONS:

• Mandatory skills

o Graduate/PG

o Certified French Language expert

o Experience in BFSI back-office - Exceptions may be considered on case-to-case basis subject to candidate’s current experience

o Good verbal and written communication skills

o Ability to work across business groups and in a team environment

o Good proficiency in Excel and Outlook

o Strong collaboration and relationship management skills

o High sense of urgency with ability to drive results

o Customer focused, enthusiastic and flexible approach - ability to learn new technologies/ applications quickly

• Desired skills

o Working knowledge of Canadian Commercial Account Service experience

o Self-starter, able to establish relationships and transcend multiple cross-functional/divisional boundaries.

Support on the English transactions, if there is a high volume in English or low volumes in French.