Position Name: Spanish Customer Service

Location: Chennai, Mumbai or Bangalore

Band: BPO
Experience: 3-6 yrs required


Job Summary:

We are hiring candidates with Spanish language proficiency to support finance and accounting operations. The role involves handling emails in Spanish and English, supporting invoice processing and approvals, coordinating with Spanish-speaking clients, and resolving purchase order related issues while working closely with AP, AR, and R2R teams.


Key Responsibilities

- Work on received emails in Spanish and English and post invoices for approval

- Support AP, AR, and R2R remote migration process with Spanish-speaking clients

- Assist AP, AR, and R2R teams in obtaining required approvals to process invoices in Spanish

- Examine and resolve issues related to purchase orders in Spanish language by engaging with business stakeholders

- Translate, interpret, and handle queries from Spanish-speaking clients

- Provide support and assistance to clients in both Spanish and English communication


Required Skills

- AR and RTS Skills are not needed. Just preferred. So as long as candidate has Spanish Skills he should be processed

- B1 / B2 level proficiency in Spanish language

- Ability to translate, interpret, and handle inquiries for Spanish-speaking clients

- Good communication skills (oral and written)

- Exposure to MS Office


Good to Have

- Background in Finance and Accounting

- Knowledge of: Accounts Payable (AP), Accounts Receivable (AR), Record to Report (R2R), General Ledger, Journal Entry, Reconciliation, Fixed Assets

- Oracle exposure will be an added advantage


Preferred Candidate Profile

- Candidate with good Spanish communication and comprehension skills

- Comfortable supporting finance-related processes and documentation

- Able to coordinate with internal teams and stakeholders for approvals and issue resolution

- Prior finance/accounting process experience will be preferred


Note for Mumbai Location:

Spanish Customer Service only with Good Spanish and English skills. Finance knowledge etc is not needed


Mandatory Requirements

- B2 Spanish Language is required

- Graduation is compulsory
- If candidate is not from Bangalore or Chennai we need to confirm if he is ready to relocate specially to Bangalore as the vacancy in Bangalore is urgent