CUSTOMER SERVICE REPRESENTATIVE 

Job Code: 265511

Role: Team Member – Voice requirement - Mandarin Language

Band: BPO 3 (upto 8 LPA)

Location: Mumbai / Kolkata

CANDIDATE SHOULD HAVE EXPERIENCE AS A CUSTOMER SERVICE REPRESENTTIVE (ENG + MAND) FOR ATLEAST 2 YEARS 

 Job Description 

Proficient in Mandarin Writing, Comprehension and Speaking skills as well and equivalent ability & capability in the English language as well; as this resource will be catering to the following channels of customer service:

1. Inbound Voice Queue

2. Email Queries received from the customer

3. Respond to the customer queries received in Mandarin (subject to the request from the customer to respond in Mandarin)