Data Processing Associate

Location: Gandhinagar Experience: 1–2 Years Band: BPO 1 Salary: Up to ₹7 LPA Job Code: 431326

About the Role

We are looking for a Data Processing Associate to support a US-based business operations project. The role involves reviewing customer requests and documents, extracting relevant information, validating data, and accurately entering or submitting details through designated client systems and government portals.

The ideal candidate should have strong attention to detail, good English communication and comprehension skills, accurate data-entry abilities, and the discipline to consistently follow defined processes and quality standards.

Eligibility & Education

• Graduate in any discipline from a recognized institution.
• Minimum 15 years of regular, full-time education (10+2+3).
• 1–2 years of relevant experience in data processing, business process services, document review, compliance operations, or a similar role.
• Candidates should be comfortable working in US and rotational shifts.

Key Skills

• Good written and verbal communication skills in English.
• Strong reading comprehension and analytical ability.
• Excellent attention to detail and accuracy.
• Good typing and data-entry skills.
• Basic knowledge of Microsoft Excel, Word, Outlook, and Teams.
• Ability to work with multiple web-based applications and learn new tools quickly.
• Ability to understand and consistently follow SOPs, process instructions, checklists, and quality standards.
• Good time management, problem-solving, teamwork, adaptability, and accountability.
• Ability to handle high-volume, routine, and deadline-driven work while maintaining accuracy.

Key Responsibilities

• Review customer requests, source documents, and supporting information to understand the required processing activity.
• Extract, enter, update, validate, and submit information in approved client systems, databases, and government portals.
• Verify the completeness, consistency, and accuracy of information against source documents.
• Follow established SOPs, business rules, checklists, quality controls, and escalation procedures.
• Identify missing, unclear, or inconsistent information and raise queries or exceptions through the appropriate channels.
• Meet assigned productivity, turnaround-time, quality, and SLA targets without compromising accuracy.
• Maintain trackers and operational records using Microsoft Excel and other project tools.
• Maintain strict confidentiality of customer and business information.
• Follow all applicable data-security and compliance requirements.
• Collaborate with team members, participate in training, and support changing workload priorities as required.

Important Information

• Ex-TCS employees are not eligible to apply.
• PAN and Date of Birth (DOB) are required for profile creation.
• Candidates must be willing to work in US and rotational shifts, based on business requirements.

Job Details at a Glance