Work shift: Midshift
Experience: 3-5 years

Start date: ASAP

Headcount: 1


Qualifications:

• College Graduate

• 3-5+ years experience as WFM or RTA

• Good working knowledge of computer i.e., MS-Office, Above average MS Excel knowledge is required

• Excellent verbal & written communication & presentation skills

• Good Interpersonal & people management skills with good problem solving approach

• Expert knowledge in Forecasting & Scheduling

• Good analytical skills for MIS, number crunching & reporting to internal & external customers

• WFM Tool Competency (Verint, Genesysy etc..)

RTA/ MIS Experience is advantageous

• Can work with minimal supervision and has initiative



kindly answer the pre-screening question and send it as your comments while applying

Pre-screening questions:

• How many years of relevant experience you have as WFM or RTA?

• Do you have knowledge in computer i.e., MS-Office, Above average MS Excel?

• Are you knowledgeable using WFM tools such as Verint, Genesysy?

• How much is your last drawn salary?

• How much is your salary expectation?

• Are you amenable to work onsite in Cebu with a mid shift schedules?

• When are you available to start once hired?