Insurance Voice Agent - Concentrix Banawa - Up to 24K Package - Hiring Now

Company: Concentrix

Work Location: Banawa, Cebu - Onsite

Work Setup: Onsite - Shifting Schedule

Industry: BPO / Insurance

Employment Type: Full-Time

Salary: Up to PHP 24,000 Total Package

Overview:

Concentrix Banawa Cebu is hiring for Insurance Account. This is open to all experience levels including candidates with no BPO experience. Earn up to PHP 24K total package with complete benefits.

Job Details:

Role: Insurance Voice Agent / Insurance CSR

Location: Banawa, Cebu - Onsite

Salary: Basic PHP 14,500 - 18,500 + PHP 5,500 Allowance - Up to PHP 24,000 Total Package

Account: Insurance Account

Work Setup: Onsite - Shifting Schedule

Salary and Benefits:

- Basic Salary: PHP 14,500 - 18,500

- Allowance: PHP 5,500

- Total Package: Up to PHP 24,000 per month

- HMO coverage and paid leaves

- Government-mandated benefits

- Paid training and career growth opportunities

- Supportive team and work culture

Key Responsibilities:

- Handle insurance-related customer inquiries and concerns via voice

- Provide excellent customer service and support

- Assist customers with policy and claims-related issues

- Ensure customer satisfaction and timely resolution of concerns

- Meet quality and performance targets

Qualifications:

- Open to all - No BPO experience welcome to apply

- Open to all - With less than 1 year BPO experience also welcome

- At least Senior High School Graduate

- Good English communication skills

- Willing to work onsite in Banawa, Cebu City

- Amenable to shifting schedule and can start ASAP