WE’RE HIRING: USRN – NURSE TRIAGE (Behavioral Health Program)

Location: Onsite | Philippines

Type: Full-time | Voice Account

2-4 yrs Clinical Experience: 40K-50K Package

5-6 yrs Clinical Experience: 60K- 65K Package

About the Role

The Nurse Triage USRN serves as the first clinical point of contact for patients enrolled in the Virtual Behavioral Health Program. You will assess patient symptoms, determine urgency, schedule appointments, assist with Rx refills, and ensure appropriate care routing — all while adhering to established clinical protocols and escalation pathways.

Key Responsibilities

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  Conduct web and voice-based triage assessments for mental health and psychiatric patients

  
  


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  Utilize clinical judgment to determine next steps (schedule, escalate, or refer)

  
  


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  Document all encounters accurately in the EHR system

  
  


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  Follow clinical protocols and ensure timely escalation when needed

  
  

Qualifications

Active USRN License (based in the Philippines)

Minimum 2 years of clinical experience in triage, case management, or behavioral health

Excellent verbal communication and documentation skills

Comfortable in a voice-based, onsite setup

Must pass voice screening and clinical assessment

Job hoppers (frequent changes in <1 year) will not be considered

Recruitment Process

1️⃣ Validation

2️⃣ CV Review

3️⃣ Assessment: 12 PM – 3 PM (Monday–Friday)

4️⃣ Final Interview: 8 PM same day (for assessment passers)

Must not be a current or former employee of the client

Must have TOR and Diploma readily available

Ready to take the next step?

Submit your updated CV now and be part of a dynamic healthcare team making a difference in mental health care delivery.

For faster processing, ensure your CV is updated and that your credentials are complete.