Are you experienced in UK financial collections, banking operations, and training? We are hiring a Trainer – UK Financial Collections for an onsite role in Quezon City.

Must reside in the Philippines and be eligible to work there.
Location: Eton Centris, Quezon City, Philippines
Work Setup: 100% Onsite
Schedule: Shifting / UK Time
Salary: Up to 30% hike from last drawn salary + ₱2,400 allowance, depending on experience
Headcount: 3
Start Date: ASAP

Qualifications
Bachelor's Degree required.
2–4 years of experience in UK/US/AU collections, banking operations, and/or training within a call center or shared services environment.
Basic understanding of training methodologies for both virtual and face-to-face instructor-led training.
Excellent communication, coaching, and feedback skills.
Strong knowledge of UK collections, regulations, and bucket flows.
Proficiency in Microsoft Office.
Must demonstrate stability in previous employment.

Responsibilities
Train new hires on UK financial collections processes.
Coach and develop agents to improve performance.
Monitor and support quality and performance metrics.
Ensure training and operational practices comply with relevant financial regulations.
Provide effective feedback and coaching to trainees and agents.

Key Skills
UK Financial Collections | UK Banking | BPO | Training & Development | Coaching | Quality Management | Customer Service | Microsoft Office
What Makes This Opportunity Interesting?
Competitive salary adjustment of up to 30%
Additional ₱2,400 allowance
Work with a specialized UK Financial Collections account
Opportunity to develop your career in training and coaching
Ready to take the next step in your training career? Apply now!

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Skills
BPO / Call Center
Trainer
UK Financial Collections
UK Banking
Coaching
Training & Development
Quality Management
Customer Service
Microsoft Office

Industry
BPO / Financial Services
Function & Role (Unified)
Training & Development / Trainer