Qualifications:

• College graduate (preferably in HR/Psychology/Sociology or any related fields
• Minimum 3–5 years in HR, organizational development, or culture/coaching roles, preferably within a BPO or CX services organization
• Certifications: Diversity, equity, and inclusion certifications or cultural competency training is desirable
• Someone with a knowledge of UK culture, banking industry, and BPO Operational requirements
• Not a job hopper

Pre-screening Notes:

• How many years of relevant experience you have with in HR, organizational development, or culture/coaching roles?
• Do you have a BPO or CX organization experience?
•. Do you have any relevant certifications with the role?
• How much is your last drawn salary?
• How much is your salary expectation?
• Are you amenable to work onsite in QC with a Shifting schedules?
• When are you available to start once hired?