A leading BPO is looking for a Transition Manager to join their team in Eastwood city.

Work set up - Work on site.

QUALIFICATIONS:

• Excellent communication and interpersonal skills


• 7-10 years of experience in transitions / project management or equivalent


• At least 1-2 years operations experience


• Graduate / MBA with project management experience, preferably pertaining to process migration


• Working knowledge of Six Sigma


• Experience with pre-sales / post-sales support (C-Level interface), Transition Management, and blended (offshore / onshore) delivery operations


• Has experience in managing large projects for multiple / different customers


• Ability to manage multiple priorities


• Team leadership / management skills


• Customer relationship management skills


• Ability to adhere to deadlines by managing key project milestones and deliverables as part of the project plan


• Ability to proactively seek, pre-empt and prevent bottlenecks by implementing practical solutions within tight deadlines

RESPONSIBILITIES:

• Engage business lines to understand migration requirements


• Devise detailed project plans to execute migrations


• Coordinate with various teams to ensure deliverables are met


• Escalate issues in a timely manner and suggest alternative approaches


• Partner with the business to ensure smooth execution of plans


• Work consistently to improve and update migration methodologies and toolkits


• Ensures Transition projects are / remain fully auditable


• Ensures all forecast costs are fully understood at the start of each project and transition budgets are agreed upon with the accounting team


• Manages customer relationships, account management and operational controls of related tasks

Connect with me only if you are genuinely interested. WhatsApp/Viber - +91-8655619712 or mail me your resumes at meesam@gratitudeindia.com