ACCOUNT/CATEGORY/CAMPAIGN: H&R Block Seasonal Account

EMPLOYMENT: Contractual until the end of April 2027
SALARY: ₱25,500 – ₱35,000 max basic, up to ₱2,500 performance-based bonus
WORK LOCATION/SET UP: On-Site in Sucat
SHIFT SCHEDULE: Shifting Schedule

Role Overview

Training & Development Delivery work focuses on delivering/providing training for the general workforce and targeted functional/technical areas including:

• Delivering training materials including presentation materials, training guides/manuals, course evaluations, etc.

• Coordinating training schedule based on training requirements

• Positions on this level have comprehensive knowledge of the specific discipline or the broader area in which the position operates

• Executes specialized projects and activities and typically works according to set principles

• Usually generates and initiates own workload and doesn't need instructions or guidelines

• Might supervise work of less experienced professionals, provide professional expertise, and take responsibility for the end-product

• Positions at this level are expected to significantly improve the day-to-day activities/processes

• Manages and oversees the implementation of short-term activities within the team

• Decisions are of an operational nature within a defined scope

• Positions on this level deliver their share of professional responsibilities focusing on professional excellence

• Typically manages a team of Individual Contributor co-workers

Qualifications

• 6 months to 1 year of Training Experience in the BPO Industry – required

• Minimum of 2 years' experience in the BPO Industry – required

• Familiarity with adult learning principles, curriculum design, or training methodologies

• Demonstrated proficiency in English communication (oral and written)

• Strong presentation, facilitation, and interpersonal skills

• Ability to adapt training delivery to different learning styles and paces

• Experience in instructional design or Learning & Development is a plus

• Proficiency in using learning management systems (LMS) and training tools

Why Join?

• Competitive salary: ₱25,500 – ₱35,000 max basic + up to ₱2,500 performance-based bonus

• Prime Sucat location

• Career growth in training and development

• Dynamic and supportive team environment