Description / Requirements

Job title: Technology Client Experience Support Associate Manager

Work set-up: Shifting schedule, work onsite

Location: Manila

Salary range: (Do not disclose the salary for this role. For your reference, the salary bracket can be from 70K - 150K)

Qualifications

MUST HAVE:

• Minimum of 8 years experience in marketing and communications or related field—experience in a large, global organization is highly desirable

• Preferably candidate with experience doing business writing on Technology - content marketing, content management, and content assets.

• Experience in creative design for brand management - creativity and flair. – experience in brand management (i.e. ensuring that a brand’s identity is consistent, coherent and compelling across all touchpoints)

• Experience with content assets focusing on technology or at least industry knowledge.

GOOD TO HAVE:

• Basic experience in advertising or has experience working in advertising agencies

Industry knowledge of Advanced Technology Marketing technology or how to position technology in the market

RESPONSIBILITIES:

• Execute and support fully integrated marketing and communication plans to strengthen our Centers’ key differentiators to help

sustain awareness, develop business and further engage clients with our Technology Centers.

• Work with the business to ensure we continue to improve client experience in our Technology Centers.

• Collaborate across the M+C Teams and vendors on case studies, environmental branding, virtual and immersive experiences,

content assets, Center-focused events and other day-to-day activities directly related to executing the elevation of the Client

Experience in Technology Centers.

• Own quarterly metrics reporting and thoroughly synthesize and distill key findings from data to identify trends and big impact

moments.

• Support the team with organizational tasks including post-call recaps, scheduling follow-ups, and working in close liaison with other

teams including creative, event management, people engagement and learning development.

• Maintain and organize assets and materials developed, leveraging company’s internal knowledge-sharing and collaboration

tools.

• Support the development and implementation of other marketing campaigns as needed.