With over 7,000 professionals across 9 delivery centers in the Philippines, MicroSourcing remains the country’s largest offshoring solutions provider.

A Customer Service is expected to:

TELEMARKETING

• Working on various telemarketing campaigns and calling prospective students


• Contact individuals/businesses by telephone to promote programs


• Explain programs and eligibility requirements to potential clients nationally


• Deliver scripted sales pitch to the customers


• Provide pricing details (where prospective participant does not meet eligibility requirements)


• Handle customer questions


• Obtain customer information including names and addresses

SALES

• Respond quickly and efficiently to all in-coming sales enquiries, by telephone, email, sending marketing material and information as required


• Deliver accurate and compliant information, regarding courses and eligibility


• Ensure all students' registration-funded training meets the eligibility requirements and is compliant and error free


• Adjust sales script to better target the needs and interests of specific individuals


• Overcoming objections by promoting the advantages of the program and its courses


• Maintain professional, positive and productive relationships with internal and external associates and clients

What it takes to be part of our team:

• Tertiary qualification in education and/or business management /marketing/sales


• 3 years above Customer Service experience handling International Accounts


• Experience working as an SME or Team Leader is an advantage


• Strong relationship-building skills with major customers, clients and government agencies


• Outstanding communication, negotiation and consultation skills


• Proficient use of Microsoft Office programs

What's in it for you?

• Competitive Total Rewards (Compensation, HMO, Group Life Insurance, and Performance bonuses)


• A very collaborative work culture

Find a balance between work and life that fits you. Do what you do best with MicroSourcing!

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TAG GRATITUDE JOBS AND EARN FANTASTIC JOINING BONUS ALSO. MAKE SURE YOU COMPLETE YOUR APPLICATION AFTER YOU CLICK ON APPLY BUTTON