Site Reliability Engineering / Custom Software Engineer (CL9)

Job Overview

• Job Title: Site Reliability Engineering / Custom Software Engineer (CL9)

• Work Setup: Onsite (Manila / Taguig)

• Work Shift: Shifting Schedule

• Location Eligibility: Open to candidates currently in the Philippines with full legal right to live and work in the country.

Position Overview

As a Custom Software Engineer / SRE, you will design, code, and enhance system components to deliver scalable, high-performing software solutions tailored to business needs. In this role, you will act as a Subject Matter Expert (SME), leading technical decisions, mentoring team members, and building robust systems to ensure high availability, scalability, and performance.

Non-Negotiable Requirements & Eligibility

• Experience: Minimum of 5+ years of dedicated experience in Site Reliability Engineering (SRE) or DevOps/Custom Software Engineering.

• Exclusivity Restrictions:

  • Must not have an active or recent job application via Workday with the target enterprise client.

  • Must not be a current or recent employee of the target enterprise client.

Key Responsibilities

Engineering & Architecture

• Design, develop, test, and refine tailored software solutions using modern frameworks and agile practices.

• Analyze complex system architectures to implement solutions that enhance application availability and scalability.

• Utilize automation tools and Infrastructure as Code (IaC) to streamline operational workflows and eliminate manual toil.

Reliability & Technical Leadership

• Perform proactive performance tuning, monitoring, and capacity planning to maintain continuous system reliability.

• Lead incident response, root cause analysis (RCA), and system architecture reviews.

• Serve as an SME across multiple cross-functional engineering teams to drive key architectural decisions.

• Mentor and guide junior team members to foster technical growth and elevate team standards.

• Continuously evaluate and optimize processes to maximize efficiency and delivery quality.

Required Technical & Professional Skills

• Primary Expertise: Expert proficiency in Site Reliability Engineering (SRE).

• Core Competencies:

  • System Architecture, Observability/Monitoring, and Incident Response.

  • Automation Tools & Infrastructure as Code (IaC).

  • Cloud Platforms (AWS, Azure, GCP) and Container Orchestration (Docker, Kubernetes).

  • Performance Tuning, Load Testing, and Capacity Planning.

• Leadership Skills: Problem-solving, Cross-team Collaboration, Agile Methodology, Mentorship.

Recruitment Process

1. Initial Screening: CV review by Recruiter.

2. Technical Validation: Detailed CV screening & assessment endorsement.

3. Client Interview: Technical evaluation with key business stakeholders.

Pre-Screening Questions

1. How many years of relevant working experience do you have in Site Reliability Engineering (SRE)?

2. On a scale of 1 to 10 (10 being highest), how would you rate your proficiency in performance tuning and capacity planning to maintain system reliability?

3. On a scale of 1 to 10 (10 being highest), how would you rate your knowledge of system architecture, monitoring, and incident response?

4. What is your current / last drawn monthly salary?

5. What is your expected monthly salary?

6. Are you amenable to working an Onsite setup in Manila/Taguig on a Shifting Schedule?

7. Do you currently have an active application or Workday account with Accenture, or have you been recently employed by them?