s and strategies as it relates to Salesforce.com

• Research, evaluate, and implement existing applications and/or customized solutions for internal or client-facing projects

• Design, configure, and deploy Salesforce to customers and customize modules to their specific business needs independently or with a team

• Reliably deliver Salesforce Administration solutions to clients, with minimal oversight

• Produce estimates at a component level

• Discover, document, and analyze key processes

• Build reports and dashboards, as needed, to gauge project success

• Provide training on new customizations or new implementations to customers

• May work on concurrent projects at various stages in their life cycle

• May participate in data conversions during the project life cycle

• Effectively manage customer expectations and communicate status updates of projects to various stakeholders, i.e., internal CGI management, and external customers of varying levels of management

• Able to train junior teammates

• Participate in knowledge-sharing activities

Required qualifications to be successful in this role:

• 5+ years of Salesforce Administration experience

• Salesforce clouds: Sales and Experience Cloud

• Technical Proficiency – configuration & customization knowledge; integration proficiency; Apex/Visualforce proficiency, LWCs, Flows, role and field-based security, deployment best practices

• Business support – creative problem-solving skills; documentation; requirement gathering

• Project support and leadership – adept at planning and understanding the project life cycle, able to take leadership and work as an extension of the PM, good communication skills with the project team and client.

• Agile methodology

• Effective English communication and confidence in direct interaction with onshore

• Strong analytical and planning skills

• Ability to work independently and as part of a team

• Must be amenable to working onsite 2 days a week in McKinley, Taguig.

Skills:

Salesforce Sales Cloud - 6 year(s)

Salesforce Solution Design - 6 year(s)

Salesforce Integration - 3 year(s)

Salesforce Marketing Cloud - 3 year(s)

Salesforce Administrator