Senior Business Intelligence Manager-WFM Job Description


JOB TITLE: Senior Business Intelligence Manager-WFM


SALARY: 110K–180K Package


WORK SETUP: Hybrid and Shifting Schedule


LOCATION: McKinley 6, McKinley Hill, Fort Bonifacio, Taguig City


HC: 1


Former employee of Teleperformance – not eligible for rehire, either directly or through a third party


JOB DESCRIPTION:


Experienced Specialist in one specialized discipline as well as having a thorough understanding of related disciplines. Will most often be a driving force behind the development of new solutions for programs, complex projects, processes, or activities. Serves as final decision/opinion maker in the area, coaches, mentors, and trains others on the area of expertise.


Ensures the implementation of short- to medium-term activities within the business area OR support sub-function in the context of the strategy for the department. Ensures appropriate policies, processes, and standards are developed and implemented to support short- to medium-term tactical direction. Leads a team of Specialists, sometimes with several hierarchical levels, with full employee lifecycle responsibility.


NON-NEGOTIABLE REQUIREMENTS:


Knowledge in using OpenAI Codex or Claude Co-work/Code, or any AI initiative.

Knowledge of tech stacks and programming languages.

At least 1–2 years of experience in a managerial role within Business Intelligence.


RECRUITMENT PROCESS AND NEXT STEPS AFTER ENDORSEMENT:


Validation

Interview with Hiring Manager