Work Location: Alphaland Makati, Davao

Work Setup & Schedule: Onsite/Shifting


HC: (1) Davao, (1) Alphaland

Overview:

Responsible for creating and managing effective schedules that align staffing requirements with forecasted demand.


Key Responsibilities:

•Develop and maintain employee schedules based on forecasts

•Manage shift bids, schedule adjustments, and updates

•Ensure optimal staffing coverage while minimizing costs

•Coordinate closely with operations teams


Basic Qualifications:

•At least 1 year experience in WFM scheduling

•Intermediate to advanced Excel skills

•Knowledge of forecasting and capacity planning concepts

•Strong attention to detail and organizational skills


Kindly answer these prescreening questions and send them as your comment while applying.

Pre-Screening Notes


What is your Educational Attainment?
How many Years of Experience in WFM Scheduling in a BPO Setting:

What WFM Tools have you  Used?
Last Drawn Salary:

Expected Salary: