Job Title: SAP Order-to-Cash (OTC) Lead

Position ID: J1025-1579

Category: ERP/CRM/Tools

Location: Taguig City (Hybrid – 3 days onsite)

Salary: Up to ₱150,000

Schedule: EMEA / Mid-shift

Experience: 8–10 years

Headcount: 1

Non-Negotiables

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  8+ years SAP experience specializing in Order-to-Cash (OTC)

  
  


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  Expertise in ECC and SAP S/4HANA (support & enhancements)

  
  


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  Strong in Sales Order Management, Pricing, Delivery, Billing

  
  


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  Integration knowledge with SAP FICO, MM, and related modules

  
  


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  Not a current/former CGI employee

  
  


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  No job hopping (must have 1+ year per role)

  
  

Role Overview

Lead and support the client’s SAP OTC processes, ensuring system stability, process optimization, and seamless integration with other SAP modules. Act as the main functional lead for day-to-day support, issue resolution, and enhancements in a global SAP environment.

Key Responsibilities

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  Manage and resolve OTC-related incidents, requests, and enhancements

  
  


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  Lead areas: Order Management, Pricing, Billing, Logistics, Credit Management

  
  


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  Coordinate cross-functional work with FI/CO, MM, PS, and Technical teams

  
  


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  Drive process improvements and automation initiatives

  
  


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  Prepare functional documents, impact assessments, and test scripts

  
  


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  Mentor team members and maintain client relationships

  
  

Qualifications

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  8+ years SAP OTC experience

  
  


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  Proficient in ECC and S/4HANA

  
  


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  Strong analytical, client-facing, and problem-solving skills

  
  


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  Knowledge of ITIL processes

  
  


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  Willing to work hybrid (Taguig) on mid-shift schedule

  
  

Skills: SAP OTC, SAP R/3, SAP SCM