Job Description

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‎The Reports Analyst will be responsible for analyzing business data, preparing and maintaining reports, and providing insights to support business operations and management decisions. The role also involves documenting business processes, preparing presentations, and conducting training based on documented procedures.

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‎Job Qualifications

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‎Bachelor’s degree in Computer Science or a related field.

‎1–3 years of working knowledge and technical understanding of business reporting and management principles, concepts, and practices within the call center, BPO, or customer service industry.

‎1.5–2 years of experience in data analytics.

‎Deep to expert knowledge of Microsoft Excel, Word, and PowerPoint.

‎Excellent written and verbal communication skills, including face-to-face presentations.

‎Experience in business writing, process documentation, and conducting training based on documented processes.

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‎Interested applicants are encouraged to apply!

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‎If you meet the qualifications and are available to start ASAP, we’d love to hear from you. Apply now and be part of our team!