Job Title: USRN / PHRN - Appeals and Grievance Specialist - Non-Voice - 7 Slots

Company: Confidential

Work Location: Onsite Training / 2x a Week Onsite in Production

Salary: Up to PHP 47,000 Incl. Allowance

Work Setup: Training Full Onsite, Production 2x a Week Onsite

Work Shift: Night Shift

Industry: Healthcare / Nursing

Openings: 7 Slots

Overview:

We are hiring 7 PH Registered Nurses for Grievance and Case Appeals - Back-office / Non-Voice account. Perfect for PHRNs with grievance and appeals experience looking for a non-voice opportunity with hybrid setup after training.

Job Details:

Role: Registered Nurse - Case Appeals and Grievance - Active PHRN

Location: Onsite Training / 2x a Week Onsite in Production

Work Setup: Training Full Onsite, Production Hybrid - 2x a Week Onsite

Work Shift: Night Shift

Salary: Up to PHP 47,000 including license allowance

Headcount: 7 Slots Available

Target Start Date: October 13, 2026

Benefits:

Salary up to PHP 47K including license allowance

Back-office / Non-voice role - No calls, pure back-office work

Training full onsite, then 2x a week onsite once in production

Night shift schedule with hybrid setup in production

7 headcounts open - Start date Oct 13, 2026

Responsibilities:

Handle grievance and case appeals for healthcare members

Review and process cases according to guidelines and compliance standards

Ensure compliance and accurate documentation for all cases

Work on a back-office, non-voice setup and meet quality targets

Qualifications:

PHRN with active license - Active Registered Nurse required

Must have at least 1 year of grievance and case appeals experience

Back-office - non-voice experience preferred

Willing to work on night shift schedule and attend training onsite

Stable work history - Job hoppers who change jobs frequently in less than a year will be rejected