Job title: Process Excellence Consultant

Account: Healthcare

Type of Support: Non-voice

Work set up: Onsite at 16th floor, Central Bloc, Cebu IT Park

Work shift:  US Business hours, Weekends off

Salary: up to 68K package (open for negotiation)

Start date: ASAP

 

Qualifications: 

• Only College Graduates are acceptable.

• Must be well versed in a Healthcare account for US benefits

• Must have relevant experience in process improvement and QA for 3 years in a BPO set up.  

• Total experience should not be less than 7 years

• Preferred: Six Sigma methodologies/certifications

• Knowledge: Root-cause-analysis, Lean methodologies, Corrective and Preventive actions, quality concepts

• Only open for Filipino or local applicants

• Must be living within Cebu or willing to relocate at his/her own expense if living outside Cebu as this is an onsite set up in Cebu City

• Should not be a former or current employee of the client

Recruitment Process:

•Initial Interview: HRI (Human Resource Interview)

• First level Ops Interview

• Second level Ops Interview