Patient Care Coordinator (PCC Account)*

*Company:* Alldigitech

*Location:* Taguig

*Salary:* Php 20,000 - Php 24,000

*Work Setup:* Onsite

*Schedule:* Shifting Schedule

About the Role

*Alldigitech Taguig* is hiring *Patient Care Coordinators* for our PCC Account. In this role, you will be the first point of contact for patients, assisting them with appointments, insurance verification, medical records coordination, and general healthcare inquiries.

This is a voice / non-voice blended healthcare support role ideal for applicants who want to build a career in the US Healthcare industry without needing a medical degree.

If you are compassionate, organized, and good in English, this account is for you.

What We Offer

- *Salary: Php 20,000 - Php 24,000*

- *Paid Training* - Full healthcare and account training provided

- *HMO Coverage* - Medical benefits upon regularization

- *Government Mandated Benefits* - SSS, PhilHealth, Pag-IBIG

- *Paid Leaves* - Vacation and Sick Leave

- *Performance Bonuses & Incentives*

- *13th Month Pay*

- *Career Growth* - Promotion to Senior PCC, QA, Team Leader, and Trainer

- *Stable Healthcare Account* - Long-term US client

- *Modern Office in Taguig* - Accessible location

Qualifications

- Senior High School Graduate, College Undergraduate, or College Graduate (any course)

- *With or Without BPO Experience* - Fresh Graduates are welcome to apply

- *BPO / Healthcare / Customer Service experience is an advantage* but not required

- Good to Excellent English Communication Skills

- Basic computer skills and fast typing ability

- Patient, empathetic, and detail-oriented

- Willing to work onsite in *Taguig* on a shifting schedule

Responsibilities

- Handle inbound and outbound calls, emails, and chats for patients and providers

- Schedule, confirm, and reschedule patient appointments

- Verify patient insurance eligibility and benefits

- Coordinate with doctors, clinics, hospitals, and insurance providers

- Update and maintain accurate patient records in the system

- Assist with referrals, authorizations, and follow-up care

- Provide clear, compassionate, and professional customer service

- Meet quality, accuracy, and productivity targets

Who Should Apply?

This role is perfect for you if:

- You want to start or grow your career in Healthcare BPO

- You are a Nursing, MedTech, Pharmacy, or Allied Health graduate looking for non-clinical work

- You have BPO experience and want a more meaningful, patient-focused account

- You are looking for a stable job in Taguig with competitive pay from Php 20,000 - Php 24,000

Why Join Alldigitech Taguig?

- Healthcare is one of the fastest-growing industries in BPO

- Learn US Healthcare processes - a high-value skill

- Supportive team environment with coaching and mentorship

- Real career path - not just a call center job