Role Overview

Configure and support packaged or SaaS applications to adapt features, manage releases, and ensure system stability. Use standard tools, APIs, and low-code platforms to align solutions with business needs while preserving compatibility and performance.


As a Packaged/SaaS Application Engineer, you will configure and support packaged or Software as a Service applications to adapt features, manage releases, and ensure system stability. Your typical day will involve utilizing standard tools, APIs, and low-code platforms to align solutions with business needs while preserving compatibility and performance. You will engage with various stakeholders to understand requirements and implement effective solutions that enhance operational efficiency.


Roles & Responsibilities

Expected to perform independently and become an SME


Required active participation/contribution in team discussions


Contribute in providing solutions to work-related problems


Collaborate with cross-functional teams to gather requirements and translate them into technical specifications


Monitor application performance and troubleshoot issues to ensure optimal functionality


Develop and maintain documentation related to application configurations and processes


Stay updated with industry trends and best practices to enhance application capabilities


Provide training and support to end-users to facilitate effective use of applications


Professional & Technical Skills

Required Skill: Expert proficiency in Oracle Integration Cloud Service (ICS) – required


Strong understanding of application integration methodologies and best practices


Experience with cloud-based application deployment and management


Familiarity with APIs and web services for application connectivity


Knowledge of low-code development platforms and their application in business solutions


Experience in troubleshooting and resolving application-related issues


Additional Information

The candidate should have a minimum of 2 years of experience in Oracle Integration Cloud Service (ICS)


This position is based at our Manila office


Open to applicants who are currently in the Philippines and already have the right to live and work in this country

Benefits & Perks

• Competitive salary package

• Performance bonus and 13th Month Pay

• Day 1 HMO and Life Insurance coverage

• Flexible working arrangements*

• Company-sponsored training, upskilling, and certifications

• Expanded maternity and paternity benefits*

• Employee Stock Purchase Plan

• Inclusive and collaborative work culture