Designation/ Role: Manager / Senior Manager / Operations Manager

Department: Accounts Receivable

Work Timing: Night Shift

Qualifications: Graduate (Any Stream)

Salary: Maximum of 100k including benefits

Skills:

• Proven experience as Manager/Senior Manager or similar position.


• Experience with recruiting and performance evaluation processes.


• Familiarity with financial and customer service principles.


•  Good math skills with the ability to create and analyze reports, spreadsheets


•  Proficient user of MS Office (MS Excel in particular).


•  Leadership and organizational abilities.


•  Interpersonal and communication skills.


• Problem-solving attitude.


• Willingness to work in US Shift.

Experience:

10+ Years of healthcare experience in RCM.

Job Description:

Delivery of work as per SOWs, maintain client confidence, expand team in terms of,

improvement in process standards and associate efficiency.

Key skills:

• Finance


• Recruitment


• Accounts receivable


• Billing process


• Operations manager


• Performance evaluation


•  BPO Healthcare

Job Responsibilities

• Improve Accounts/Teams Performance


• Developing the team to execute business operations and cater to projected growth efficiently


• Manage all facets of professional billing revenue cycle processes.


• Conduct performance appraisals for the TLs, QAs and Associates.


• Planning and managing the unit operations and ensuring its success as a profit center.


• Training the team and developing operating processes systems to deliver outstanding client services.


•  Innovate to optimize production and constantly improve Production, Quality, and Turnaround Time.


• Analyzing the workflow to improve process quality and enhance productivity.


• Developing the organization & policies to motivate & retain the workforce, manage the funds flow, and general administration.


• Responsible for attendance across client teams, Development and maintenance of SOP, and other documentation to ensure uniformity across teams and processes Transition Management.


• Submits periodic reports to the superiors on the performance and the growth plans available with the client.


• Contribute towards minimizing attrition & absenteeism

To be considered for this position, applicants need to meet the following qualification criteria: